FEATURE PAGE – IS IT OKAY TO HAGGLE OVER THE PRICE OF AN ITEM?

JULY 2017

IS IT OKAY TO HAGGLE OVER THE PRICE OF AN ITEM AT AN ESTATE SALE?

First off, this article is directed at only a handful of our customers.  A majority of our customers don’t ask for lower prices when shopping our estate sales.  

Thank you to those customers who honor our prices and even tell us, we have wonderful  prices!  Thank you for understanding this is a business.  

However, at the last estate we handled, I have never seen such haggling, even on Day 1 of the sale.   In all the advertising I do, which is a lot, I always post this statement; “1st Day, items are sold as marked.  2nd Day, any item $100. or over is 25% off and on the  Last Day, Everything is 50% off.” 

Since we have good prices to start with, I feel the days that have a percentage off make our prices a very fair deal.  

I think that TV is one of the culprits.  Everyone loves to watch “American Pickers” and we see haggling on that show on everything the guys want.  Remember, that’s a somewhat scripted show and they have to “stage” a bit of drama for ratings.

The difference between us and American Pickers is that they own their business.  We don’t own the items at our estate sales.  We are working for a client and we have signed a contract that states the percentages off on Day 2 & Day 3.  We don’t have a contract that says, “whatever the customer feels like paying”!  This isn’t volunteer work, we are in it to make a profit, albeit a small profit sometimes.  Our profit goes in several directions.  After giving the client the largest percentage of the profit,  paying the ladies and buying supplies, I sometimes walk away with very little and on a few occasions,  nothing.    

We receive a lot of compliments on how nice and orderly our estate sales look.  Customers love that everything is marked and they don’t have to guess at prices.  We try to clean everything, even tools.  Look around our sales, there  is always a group of women in black aprons, ready to help you.   

Those ladies don’t work for free, I pay them by the hour.  They have already worked many long hours before the sale even starts, making our estate sales look as good as they do.  They have researched the items so they can mark the most reasonable price.  We want our prices reasonable so If you are a vendor, you can resale and make a profit.  If you aren’t a vendor and you are shopping for your home, you can take those items home, feeling like you’ve gotten a great deal!  

 This isn’t a garage sale, it’s a liquidation of items so the client can then sell their home.    

 In all my many years of going to estate sales, I’ve never haggled over a price.  I treat it as though I’m in Dillard’s or Best Buy.  When going to those stores, none of us throw money on the counter and say “I’ll give you this much for that!”   Also, when we buy several items at a store, we don’t ask the clerk if she will take a little off the total, since we are such a good customer!  

So why do certain customers feel the need to haggle with us?   Because for some reason, customers think we expect it.  We don’t expect it and honestly, it’s a bit of bad manners.   The last thing the  person behind the counter wants to hear is that you want a lesser price on  an already low price!

We will continue to give you great prices, we will continue to honor our percentage off days and we will enjoy visiting with you while you shop with us.  

In return, I hope you will honor our prices.  We have a business to run and a client to please.

Thank you for shopping with Another Time, Another Place.

Donna Roth

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JULY 2017

BEHIND THE SCENES OF AN ESTATE SALE,  VIP MAGAZINE ARTICLE

We had something happen that was a wonderful surprise!  We were represented, along with two other local estate sale companies, in an article in the July 2017 issue of Beaumont VIP Magazine. The article is titled,  “Behind the Scenes of Estate Sales” by Helen Sohlinger. 

It is a great article and spot on as to the workings of an estate sale.  She included several quotes from our phone interview.  Below is part of the article and a sampling of the quotes.  We are very pleased with this bit of attention.  

PART OF THE ARTICLE!

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JULY 2017

WHAT WE WANT TO BE WHEN WE GROW UP

We are very happy with how far we’ve come in just two years of being in business as  ANOTHER TIME, ANOTHER PLACE ESTATE SALES.   God has been great to us and kept us busy.   In return and in thanksgiving, we strive to do the very best we can for our clients as well as our customers.  We have met some wonderful people along the way and made lots of great memories and great friends.     

On a personal note, at the age of 62, (when I started this company) I finally figured out what I wanted to be when I grew up!  It’s clear to me now that the things I’ve worked on in the past, were preparing me for this business.  Praise be to God for this opportunity!  Loving what I finally found is wonderful, but the cherry on top is that I get to do this work with close friends everyday!

This is a service business and we are women who have a “serving, giving, helping”, kind of attitude in our daily lives.   We now can serve clients during a tedious and stressful time in their lives.  We try to make an emotional time for them, all better!  

We serve our customers by helping them find the right things that turn their houses into homes.  Sometimes, they might  be buying things to give to others, like clothes to go to Some Other Place.   They may be buying something that gives them a happy memory of a time long ago, such as a vintage thermos like the one their dad always used or a jewelry box their mom kept on her dresser.    We love to see their faces light up when they connect with an item.

I’m feel fortunate to have found what I want to do when I grow up, at the age of 62!

Thank you for shopping with Another Time, Another Place.

Donna Roth

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